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Thermal imaging equipment consists of many
sensitive components and can be costly to repair. Incorrect or incomplete
installation, without a thorough understanding of electro-optics,
thermal imagery and thermal cameras can cause the system to malfunction,
reduce performance, or worse, go offline.
EMX Installation personnel are certified to the highest standards
in the thermal imaging security and surveillance electronics industry.
Certification to qualify as an EMX Installer involves 80 hours of
classroom training and a minimum of 300 hours of on-the-job training.
EMX does not warrant any installation, maintenance, or service that
EMX Installation personnel did not perform. SERVICE
WORK PERFORMED BY SERVICE CENTERS NOT AUTHORIZED BY EMX TO PERFORM
SUCH WORK WILL VOID YOUR PRODUCT WARRANTY.
EMX strongly recommends that you allow our Field Services Manager
to coordinate and complete the installation of your equipment. Mr.
Stagg supervises and conducts all phases of EMX Product Installation,
from initial contact, site surveys, selection of the installation
team, to follow-up contact, troubleshooting and maintenance reminders.
His thorough background in electro-optics, thermal imagery, thermal
cameras and electronics, coupled with his appreciation of the critical
nature of the assets that EMX equipment guards, contribute to his
personal commitment to proper, safe installations.
Engineering
Field Services
The following rates apply for EMX engineering
field service contracts that require installation, troubleshooting,
and/or repair of EMX-supplied systems or other manufacturer electronic
systems that are considered within the capabilities of EMX engineering
field service personnel.
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Labor
Category
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Description
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Rate
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Field
Service Engineer
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Labor
for installation, troubleshooting and/or repair of EMX-supplied
electronic systems or other manufacturer electronic systems.
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$125/hour
for 1-3 hrs
$475 per 1/2 day
$800 per day
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Travel
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Per
Diem (per GSA approved rates)
Hotel/Motel
Travel – Air
Travel – Car Rental
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$55
per day
Reimburse at Cost +5%
Reimburse at Cost +5%
Reimburse at Cost +5%
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